Refund & Return Policy

At KITSAV, customer satisfaction is our priority.

Return Eligibility

You may request a return or exchange if:

• The item received is damaged
• The wrong product was delivered
• The product has a manufacturing defect

Return Request Time

Return requests must be made within 3 days of receiving your order.

Non-Returnable Items

We do not accept returns for:

• Used products
• Items damaged by misuse
• Change of mind after order confirmation

Refund Process

Once your return is approved and inspected:

• Refunds may be processed via bank transfer or store credit
• Shipping charges are non-refundable unless the error was from our side

Exchange Policy

Eligible products may be exchanged depending on stock availability.

Contact for Returns

Email: kitsavofficial@gmail.com
WhatsApp: +92 314 8397578